General Services

Puppy and Kitten Care

Congratulations on your newest addition to your family. Thank you for choosing and trusting us with the care of your new puppy or kitten. We ensure that your new pet is correctly vaccinated, dewormed, and most importantly growing and developing properly. The first few months are a critical period in healthy development. We will try our very best to support and provide necessary tools to help them grow into a well mannered, happy, and healthy pet. We will also include information and advice on nutrition, training, behaviour and socialization. Contact us and schedule a physical examination after receiving your new pet.

Routine Health and Physical Examinations

Bringing your pet in for a routine health and physical examination annually can help reassure you that your pet is healthy and happy. It can also help us detect any hidden diseases or conditions in their earlier life stages. With simple diagnostics, they can improve the prognosis of many diseases and illnesses. It also helps keep medical costs down and may help your pet live longer. Depending on the disease or illness, many cats and dogs do not show any symptoms. They are also very good at hiding signs that something may be wrong, so subtle changes in their overall health and behavior might be easy the overlook.

During the routine health and physical examination, we perform a physical assessment. Making sure we check your pet from nose to tail. We also make sure your pet receives appropriate vaccinations and parasite preventatives. We will perform a diagnostic workup which may include blood and urine tests to check for any underlying diseases. We may also recommend that your pet receive dental care because dental hygiene is extremely important.

Cats and dogs age much quicker than humans, so it is even more crucial for our pets to receive regular physical examinations. In addition, the risks of arthritis, cancer, diabetes, heart disease and conditions, hormone disorders, and kidney and liver problems all increase with age. Please let us know if you notice any physical and/ or behavioral changes in your pet, as well as any other concerns you may have.

Nutritional Counselling

If your cat or dog is healthy, most people choose a pet food simply based on whether he or she will eat it. Cost can also play a factor in your decision of purchasing pet food. However, not all pet foods are equally the same in nutritional values, quality, appearance and taste. Most pet foods will have a general feeding guideline that may or may not meet your pet’s needs. Feeding the right amount is not as simple as following directions on the package. Choosing an appropriate diet can help your pet in their path of lifelong good nutrition and help prevent many health problems, including allergies, obesity, skin and coat disorders, etc. Our veterinary staff can help you make informed decisions on a diet best suited for your pet. We counsel clients on which foods will be appropriate based on your pet’s needs. We also work with clients and their overweight pets get down to a healthy weight with a weight loss program created in our veterinary hospital.

Microchip Pet Identification

Microchipping is very beneficial if your pet gets lost or stolen. It is a safe and permanent way to identify your pet. The microchip device is implanted under the loose skin at the back of the neck. The microchip is the size and shape of a grain of rice. If a lost cat or dog is found without any physical identifications a veterinary staff member will use a handheld microchip scanner to check for a microchip. The veterinary hospital or shelter will contact the chip manufacturer, retrieves the pet owner’s contact information and contacts the pet’s owner.

Even the most responsible owners cannot always guarantee their pet won’t get lost or stolen. We recommend that you use a microchip along with a collar and ID tag to identify your pet. Pets without microchips may end up in shelters and be adopted out to another family or in some cases, even euthanized.

Cat Boarding

We are happy to offer a boarding service for your pet. We currently only offer boarding for cats. We can accommodate any special care or needs your cat may have. We also administer any needed medication and follow your specified feeding regimen. Veterinary staff check up on pets regularly to make sure their needs are met. To keep our patients as healthy as possible, we require all pets that board with us to be up to date on vaccinations.

Spay Surgery

Spaying your pet has many health benefits. This surgical procedure prevents female pets from becoming pregnant and reproducing. It can help your pet live a longer, healthier and happier life. Spaying will not change your cat or dog’s personality.

By spaying your female pet, you are protecting them against any potentially deadly diseases, including bacterial infections, reproductive tract diseases, and different types of cancer. You will not have to worry about her going into heat throughout their lifetime. In addition, spaying your pet will help control the cat and dog overpopulation problem, keeping more animals out of shelters.

Spaying is a surgical procedure performed under General Anesthesia. It involves removing the ovaries and uterus. We follow very strict protocols and continually monitor your pet’s vital signs to help ensure her safety under Anesthesia.

Neuter Surgery

Neutering your pet has many health benefits. This surgical procedure prevents male pets from reproducing. It can help your pet live a longer, healthier and happier life. Neutering will not change your cat or dog’s personality.

By neutering your pet, you are reducing and eliminating his risk of prostate cancer, as well as sexually transmitted diseases. Neutering will also reduce or eliminate undesirable and embarrassing behavior. This may include roaming, fighting, humping, and spraying. In addition, neutering your pet will help control the cat and dog overpopulation problem, keeping more animals out of shelters.

Neutering is a surgical procedure performed under General Anesthesia. It involves removing the testicles. We follow very strict protocols and continually monitor your pet’s vital signs to help ensure his safety under Anesthesia.

Soft Tissue Surgeries

We perform many different types of soft tissue surgeries at our veterinary hospital. Soft tissue surgeries are those that are not associated with bone. The most common soft tissue surgeries performed on pets are removal of masses or lumps. Once most of these masses are removed, they are tested to ensure accurate diagnoses.

In House Laboratory

We have a complete, state of the art In-House blood chemistry analyzer laboratory. This allows us to run blood samples and obtain results in less than 30 minutes which is valuable for many sick patients. Blood chemistry testing is a routine part of a diagnostic work up, and helps the veterinarian provide your pet with the best treatment options and care. Running these tests are very beneficial and can aid in the diagnosis and treatment of your pet. We can also perform routine urine and fecal testing in-house as well. If necessary, we also courier medical samples to veterinary reference labs for more specialized tests.

Digital Radiology

We use digital X-Ray technology as a critical tool in modern diagnostic procedures. Radiographs, which are commonly known as X-Rays, are used to evaluate injuries and medical conditions which require more than external examination. Taking digital X-Rays gives us a non-evasive way to observe your pet’s internal physiology so that we can provide a more thorough and accurate diagnosis.

Veterinarians use radiographs to detect bone fractures, bladder stones, and tumors, soft tissue problems (those related to the heart, stomach, intestines, reproductive, and urinary systems) as well as to locate swallowed foreign objects such as toys or rocks. The imaging procedure is completely painless and can be performed on calm and cooperative pets without sedation. Our veterinarian may administer a sedative or general anesthesia in cases where a dog or cat has trouble becoming fully relaxed naturally or has been affected by trauma.

Lion Shaves Under Sedation

Grooming your own cat is not an easy task and not usually recommended by most veterinarians. Many owners try to remove mats on their cats with a pair of scissors and 99% of the time, it does not end well. Sometimes our cats have a hard time completely grooming and cleaning themselves, especially long hair breeds and even geriatric or sick patients. Most long hair breeds end up with knots and mats in their fur and this can be quite uncomfortable and even very painful for them. Over time, these mats can cause skin irritation and also cause infection. Let us help! We offer dematting services for cats, including lions shaves with sedation. Contact us today!




Monday to Friday 9:00 am – 6:00 pm

Saturday to Sunday 9:00 am – 5:00 pm